FAQ
Popular Questions

The MACE Media Group conferences bring together more than 80,000 people a year in the cannabinoid space in several cities for two packed days of education, training workshops, educational sessions, networking opportunities, and special events. 

Have questions about the CONCENTRATION 2021? Check back regularly, as this page will continue to be updated. 

1. What ticket should I purchase?

  • 2 Day General Admission – You are a member of the general public looking to learn more about cannabinoids and extraction as well as hear from our speakers and exhibitors. This ticket gives you full access to the expo for both days of the event.
  • 1 Day General Admission – You are a member of the general public interested in networking, learning more about cannabinoids and extraction, as well as hear from our speakers and exhibitors for one day.
  • Exhibit Hall ONLY – You are interested in networking with exhibitors with access to the exhibit hall ONLY.

2. Are Workshops and Educational Courses a separate price?

Workshops are FREE to attend, however, Certification Educational Courses are an additional cost. 
*Note: Individual educational courses are sold separately from General Admission passes. However, when purchasing a course, attendance at the conference is included. 

3. How is my registration confirmed?

After completing registration, you will be routed to a confirmation page that will allow you to add the event to your calendar, print a receipt, edit your registration, as well as view a map and directions. In addition, you will receive a confirmation email with your registration information.

4. Is there an age restriction?

Yes , this event is for ages 21+ only, please bring a valid ID.

5. What kind of accessibility arrangements are available?

Please contact us at (877)-524-MACE or email us at info@macemediagroup.com for further assistance. 

6. Are pets, or service animals permitted?

Service animals are permitted ONLY with the proper certification and/or paperwork. Other animals are not allowed on the convention/venue premises.

7. Can I see what sessions will be presented before I arrive on site?

Yes. The program for the MACE Media Group events is regularly updated online, please refer to our upcoming event: Concentration 2021 Agenda.
*Note: All speaker sessions are subject to change without notice*

8. Are the presentations from the seminars available after the show?

Yes, however, there is a charge. All videos will be available on our Conference Cast channel about 14 days after the conference. We encourage you to look through our channel for videos of any previous conferences… There is some great info there.

9. What accommodations do you provide?

MACE Media Group does not accommodate for travel and lodging. However, we do recommend our discounted room block through our preferred hotel partner.

10. How can I reserve exhibitor space in the exhibit hall?

Please call us at 877-524-MACE and we will be happy to help you reserve a booth.

11. How can my organization become a conference sponsor?

Sponsorship opportunities are limited, so act today. To become a sponsor and for more information, please contact info@macemediagroup.com

12. Can I advertise in the conference sessions/rooms?

Yes. Each conference session can be sponsored by YOUR company. Chair-drops, conference room banners, note-pad sponsorships, and much more are available to help promote your company throughout the entire conference. Please contact info@macemediagroup.com to make arrangements.

13. What is the attendee cancellation policy for the conference?

Attendee ticket refunds are available up to forty-five days before the official first day of the Show (“Refund Deadline”). Requests for a refund must be submitted by the Refund Deadline. The service charge for processing a refund is $25.00 (or the equivalent in another currency at the time pre-show registration is opened), in addition to any amounts already paid.

Refunds are unavailable any time after the expiration of the Refund Deadline without documented bereavement, military leave, or medical leave.

14. Is soliciting permitted?

Soliciting of exhibitors or other attendees is strictly prohibited. Such violation may result in the attendee being removed from the event and barred from returning without refund of their registration fee.

15. My question is not listed here. Whom do I contact?

Please correct the email: info@macemediagroup.com

Didn’t find what you were looking for?

Contact us here and it goes directly to top management.

Support center
Still Need Help?

Contact any of our departments directly via the numbers down below or email info@concentration2021.com. Thanks!

Event Management

Main line: 877-524-MACE Ext. 901
Olivia Chrisco
Direct: 805-505-5115
Heidi Sewell
Direct: 805-817-0062
Celeste Miranda
Direct Line is: 805- 888- 0124

Booth Sales

Main line: 877-524-MACE Ext. 900
Celeste Miranda
Direct: 805-817-0047
Bradford Burgess
Direct: 805-817-0057

Speaker Assignment

Direct line: 877-524-MACE Ext. 901
Celeste Miranda
Direct: 805-817-0047